We look after the back end, so you can focus on growing your business and meeting the needs of your customers and clients.
We offer solutions that enable you to grow and change according to customer and market requirements whilst retaining consistently high-quality outputs, all for a reduced cost when compared to onshore.
As a back-office service provider, our customer-centric workforce offers expertise in the areas of administration, accreditation, finance processing, quality assurance, and human resources, to name a few.
Our flexible approach to client solutions allows you to determine what is most suitable for your business and design a bespoke solution.
Overview of our solutions
Elevate Your Operations with
PSO Manila's Advanced Technology Suite
At PSO Manila, we offer versatile solutions tailored to enhance your operational efficiency. Seamlessly integrating with your current platform is a breeze with our "plug and play" option. Alternatively, we can design a secure and robust system, facilitating agent access to your environment.
Our comprehensive technology suite encompasses a spectrum of tools, including ticketing and task management platforms, state-of-the-art telephony and contact centre solutions, as well as productivity insights and reporting functionalities.
Ensuring uninterrupted service, our critical infrastructure services are characterized by resilience and scalability. Our approach embraces redundancy, clustering, and harnessing the power of cloud services, thereby optimizing uptime and service quality.
Data security is paramount in today's landscape. Our solutions surpass industry standards, encompassing 24x7 monitoring choices, multi-factor authentication, role-based limitations, on-site technical support, redundant pathways, and a dedicated security team. This team provides expert guidance, advisory services, and operational security to fortify your operations.
Elevate your operations with PSO Manila's cutting-edge technology suite. Your success is our priority.
Our Outsourcing Expertise
Originations
Accreditations
Loan Submission Preparation
Data Entry
Credit Administration Support
Broker Support
Settlement
Security Documentation
Non-legal Conditions
Certification
Instructions
Legal conditions
Settlement
Servicing
Arrears Management
Transaction Processing
Broker Services
Account Administration
Finance Processing
Collections
Support Servicing
Quality Assurance
Reporting and Analytics
Human Resources
Audit
Payroll
Finance
Learning and Development
Marketing
Business Process Documentation & Mapping
Get to know more about
PSO Manila
PSO Manila
